Shipping policy

At House of Gazal, we understand how exciting it is to receive your jewellery, and we’re committed to delivering it to you swiftly, securely, and seamlessly.

All orders are carefully processed within 24 hours of confirmation, and we make every effort to dispatch your pieces at the earliest possible time.

Please note the following details regarding our shipping process:
• Delivery timelines may vary based on your location and the availability of the selected product.
• Once your order is shipped, you will receive a tracking link via WhatsApp, email, and SMS, allowing you to monitor your delivery every step of the way.
• While we aim for timely deliveries, unforeseen circumstances such as weather conditions, logistics issues, or national holidays may occasionally cause delays.

Your satisfaction is extremely important to us, and we continuously work to ensure a smooth and reliable shipping experience.
For any questions or assistance related to shipping, feel free to reach out to us at team@houseofgazal.com.