Privacy Policy

Effective Date: July 2026

At House of Gazal, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name

• Email address

• Mobile number

• Billing and shipping address

• Payment information (processed securely through our payment partners)

• Order history

• IP address, browser type, device information, and website usage data

• Any information you provide while contacting customer support

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide order updates and customer support

• Verify and prevent fraudulent transactions

• Improve our website, products, and customer experience

• Send promotional emails, offers, and updates (only where permitted)

• Comply with legal and regulatory obligations

Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

All online payments are processed through secure third-party payment gateways that comply with industry security standards.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website performance

• Remember your preferences

• Analyze visitor behavior

• Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers when necessary, including:

• Shipping and logistics partners

• Payment gateway providers

• Technology and website service providers

• Government or legal authorities where required by applicable law

These service providers are permitted to use your information only for providing services on our behalf.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you information about new collections, exclusive offers, and special promotions.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting our support team.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Update your account details

• Delete your personal information, subject to applicable legal obligations

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

House of Gazal reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website after such changes constitutes your acceptance of the revised policy.